GOLDEN DOG - Store Policy
Terms
Your satisfaction is our top priority, our aim is to make all our customers as happy as possible whilst shopping with us. We would be most grateful if you would take time to leave feedback when you receive your order. Than we know your shipment has arrived safely, and you are satisfied. If there are any problems, please report to us before leaving feedback. We want to have a positive outcome to every sale and we work with all our customers to try to resolve any issues.
Shipment
Standard Free P&P via 2nd class Royal Mail Signed For / Hermes Parcel
(1st class Royal Mail Signed For available on checkout)
Due to the recent virus pandemic,
the delivery may take more time than usual.
Returns Policy
If for any reason you are not satisfied with your purchase, we will return payment excluding shipping and handling costs as long as products are returned in pristine condition within 30 days from date received. The buyer is responsible for all return shipping costs.
Returning Address:
16 Rostholme Square
Doncaster
Bentley
DN5 0PL
Tel: +44 784 9987455
Guarantee
We have a 30 days money back guarantee on all our products from the date you received it without any reason. You should return the item in its original condition to us, in that case after we receive the returned items, we will refund you the payment excluding actual shipping fees already incurred.
Payment Methods
- Credit / Debit Cards
- PAYPAL
